01Summary

Senior Consultant with four years of experience translating ambiguous stakeholder requirements into actionable specifications for enterprise platforms, most recently supporting a global defense account at EY. Builds and maintains executive-facing dashboards, working directly with underlying data through SQL rather than relying on secondhand reporting. Complements this with hands-on ownership outside of EY, managing operations for a restaurant business and co-founding an import venture, bringing a blend of enterprise process rigor and entrepreneurial accountability. Currently pursuing an M.S. in Business Analytics at Georgia Tech.

02Experience

Senior Consultant, Product Management

EY LLP

Jan 2022 – Present
  • Consolidated scattered stakeholder requirements into a unified product specification, achieving program-wide adoption and streamlining requirements management.
  • Develop and maintain executive-facing Power BI dashboards, performing independent SQL data validation to ensure reporting accuracy and eliminate reliance on manual data reconciliation.
  • Rescued a stalled release for 10,000+ users in LATAM and Canada by independently developing the test plan and 15+ test cases, ensuring critical project milestones were met.
  • Optimized sprint planning processes in JIRA and Workfront by mapping cross-functional dependencies in LucidChart, significantly reducing timeline slippage and downstream surprises.
  • Facilitate weekly syncs and demos for 10+ regional teams, proactively managing the risk log to identify and mitigate scope creep before impact.
  • Served as U.S. Champion for a global EY application: fielded 50+ inquiries, conducted a comprehensive audit of 100+ digital assets for CMS Americas, and increased stakeholder feedback response rates by 35% through targeted follow-up initiatives.

Co-Founder

WYN Living LLC

June 2025 – Present
  • Building the landed-cost and unit-economics model used to price products before committing to a sourcing run — tariffs and freight make this less obvious than it sounds.
  • Setting up supply chain and QC checkpoints ahead of volume, so problems get caught at the vendor and not at the customer's door.
  • Wrote the early go-to-market plan and cost structure for a Vietnam-to-U.S. import model.

Operations Manager

Pho Tu Ech, LLC

Mar 2019 – Dec 2024
  • Pulled daily and weekly sales numbers in Excel to fix staffing levels; total sales were up over 50% by the time this was handed off.
  • Stood up online ordering during COVID, which ended up being the difference between staying open and not.
  • Rebuilt how the business operated during and after COVID so it kept growing instead of just surviving.
  • Hired and trained new staff on a rolling basis, roughly every 3–6 months as turnover happens in this industry.

03Skills

Product & Analysis

Requirements & Roadmap Ownership Agile/Scrum Delivery Stakeholder Management Data Visualization Risk Management

Technical

SQL Python Power BI Adobe Analytics

Tools

JIRA Workfront LucidChart Miro Shopify Google Workspace Office 365

04Education

M.S., Business Analytics

Georgia Tech University

Expected 2027

B.S., Information Systems & Operations Management

George Mason University

Minor: Business Analytics

05Certifications

Certified ScrumMaster (CSM)

July 2023